From the archive

Board minutes are records. Treat them that way from the first draft.

Board minutes are records. Treat them that way from the first draft.

Board minutes get treated like a chore. Someone takes them during the meeting, cleans them up afterward, emails them around for approval, and files the final version somewhere. The whole process feels

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Who can see what: designing role-based access that doesn't get in the way

Who can see what: designing role-based access that doesn't get in the way

Access control has a reputation for being the thing that stops people from doing their jobs. Someone needs a document, cannot get to it, and has to email an administrator and wait. So teams overcorrec

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Sharing a confidential agreement outside the institution, safely

Sharing a confidential agreement outside the institution, safely

You need to send a confidential gift agreement to a donor's attorney, or a sensitive contract to a partner, or a board document to outside counsel. The default move is to attach the PDF to an email an

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The audit trail you'll wish you had: what to log on every document

The audit trail you'll wish you had: what to log on every document

There is a specific kind of question that ruins an afternoon. Who accessed this donor's file? Was this confidential agreement ever shared outside the office? Who approved this, and when? The questions

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