Going paperless

You don't have a storage problem. You have a findability problem.

You don't have a storage problem. You have a findability problem.

Plenty of advancement shops have already scanned their paper. The documents sit in a shared drive, neatly named, backed up, and almost impossible to search. A PDF of a scan is just a picture of a page

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The one-at-a-time triage habit: clearing a 200-document backlog in bursts

The one-at-a-time triage habit: clearing a 200-document backlog in bursts

There is a stack. Maybe it is a literal pile of documents waiting to be filed, maybe it is a folder of two hundred unsorted scans, maybe it is a queue of things that came in and never got dealt with.

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Email is where documents go to hide: setting up an intake address that works

Email is where documents go to hide: setting up an intake address that works

Ask where your organization's documents actually live and the honest answer, for a surprising number of them, is "in someone's email." The countersigned contract, the side letter from counsel, the sig

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How to write filing rules in plain language (and when not to automate)

How to write filing rules in plain language (and when not to automate)

Automation in document work has a trust problem, and it earned it. Too many teams have been handed a system that does something to their files that they cannot see, cannot explain, and cannot undo. So

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A folder structure people actually file into

A folder structure people actually file into

Every shared drive starts with good intentions and a folder structure someone thought hard about. Six months later it has a folder called "Misc," three folders that mean the same thing, a "New Folder

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Scanning is the easy part: why OCR without classification just moves the pile

Scanning is the easy part: why OCR without classification just moves the pile

Plenty of organizations have "gone paperless" and are no better off for it. They scanned everything, dutifully, and now the boxes are gone and in their place is a drive with forty thousand PDFs named

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The pilot-box method: digitize one box before you plan the whole archive

The pilot-box method: digitize one box before you plan the whole archive

Every plan to digitize an archive dies the same way. Someone proposes doing it, everyone agrees it should happen, and then the sheer size of the thing, decades of paper across dozens of boxes, turns i

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How to digitize a decade of gift agreements in a weekend

How to digitize a decade of gift agreements in a weekend

The reason the boxes are still boxes is that digitizing them sounds like a year-long initiative: a committee, a vendor, a data-entry team, a spreadsheet nobody wants to own. So it gets deferred, again

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