Governance

Board minutes are records. Treat them that way from the first draft.

Board minutes are records. Treat them that way from the first draft.

Board minutes get treated like a chore. Someone takes them during the meeting, cleans them up afterward, emails them around for approval, and files the final version somewhere. The whole process feels

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Who can see what: designing role-based access that doesn't get in the way

Who can see what: designing role-based access that doesn't get in the way

Access control has a reputation for being the thing that stops people from doing their jobs. Someone needs a document, cannot get to it, and has to email an administrator and wait. So teams overcorrec

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Sharing a confidential agreement outside the institution, safely

Sharing a confidential agreement outside the institution, safely

You need to send a confidential gift agreement to a donor's attorney, or a sensitive contract to a partner, or a board document to outside counsel. The default move is to attach the PDF to an email an

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The audit trail you'll wish you had: what to log on every document

The audit trail you'll wish you had: what to log on every document

There is a specific kind of question that ruins an afternoon. Who accessed this donor's file? Was this confidential agreement ever shared outside the office? Who approved this, and when? The questions

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Legal holds without panic: freezing the right documents fast

Legal holds without panic: freezing the right documents fast

The email or the phone call arrives, and the mood in the office changes. Litigation is coming, or an investigation, or a regulator has questions. Somewhere in that moment, a clock you did not choose s

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Records retention schedules, explained like you're busy

Records retention schedules, explained like you're busy

If someone has told you your organization needs a records retention schedule and your eyes glazed over, this is for you. The topic sounds bureaucratic, and most explanations make it worse. But the ide

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Endowment agreement reporting: keeping forty funds' promises straight

Endowment agreement reporting: keeping forty funds' promises straight

One endowed fund is easy to steward. You know the donor, you know the purpose, you send the report. Forty endowed funds is a different problem entirely. Each one has its own purpose, its own spending

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The obligations you promised, and how to actually keep them

The obligations you promised, and how to actually keep them

A gift agreement is a list of promises, made in both directions. The donor commits to a gift; the institution commits to how it will be recognized, restricted, reported on, and remembered. The first p

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